Why a Mom Helped an Elderly Man Who Was "Gutted" He Couldn't See a Photo of His Great-Grandchild

Sometimes the opportunity to help others materializes out of nowhere, and when it happened to a mom named Serena Mansey recently, she made the most of it. Serena shared how she was able to help an older man see the first photo of his new great-grandchild in a heartwarming Facebook post, and the gesture will make you rethink how rewarding doing a good deed can be.

"Today I was asked if I am any good with phones by an elderly man as he was trying to open a picture message that his granddaughter had sent," wrote Serena. "After putting my daughter, Sienna, in her pram, I took a look at his phone which was a really old Nokia. As he didn't have a smartphone, I told him that he wouldn't be able to view it. He was gutted and went on to tell me that it was a photo of his granddaughter and her new baby who he hadn't seen yet as they live in Buxton."

Rather than leaving her new friend to his own devices (literally), Serena stepped up to help. "I forwarded the message to my phone and eventually managed to open the picture," she explained. "He was so emotional seeing his great granddaughter for the first time and you could see his love for them both through his teary eyes."

Although Serena was happy to set aside a few minutes to do a good deed, the elderly man wouldn't let her walk away with a token of thanks.

"The man insisted on giving me 20 [pounds] to treat my daughter to a toy as a thank you for helping him which I insisted I didn't want, but he was having none of it," said Serena. "I asked him to wait there and I went to boots and printed the photo for him and ended up buying a frame for it too. When I returned with the framed photo, he was so happy, literally overwhelmed. This just made my day to make someone so happy."